Hey, I’m Matt
UX Designer obsessed with solving problems
UX Design Leader | Product Strategist | Player/Coach
I help teams design and build digital products that are useful, intuitive, and built with intention. With 20+ years of experience across UX design, research, and product strategy, I’ve primarily worked in-house but I made the switch to consulting a while back. Working in consulting has exposed me to all sorts of new clients, new user problems, and new industries, including: utilities, state government, manufacturing, and healthcare.
What to expect when you work with me
Experience
I bring 20+ years of professional experience designing and shipping real products across a wide range of industries, including healthcare, higher education, automotive manufacturing, state government, fintech, and more. I’ve seen a lot of problems, which means I have a deep, flexible toolkit to pull from. I’m not starting from scratch; I’m building on years of hard-earned lessons.
Collaboration
The best solutions come from working together. I’ve spent years embedded on agile, cross-functional teams alongside UX researchers, product managers, developers, data analysts, content strategists, and delivery leads. I actively invite teammates into the design process because shared ownership leads to better ideas and stronger buy-in when it’s time to build.
Curiosity
Great work starts with deeply understanding the problem. I lead with empathy for users and believe that when you truly understand their needs, the right solutions follow. I’m naturally curious, always asking “why,” and I genuinely love talking to users through interviews and research. Curiosity is how I uncover insights that actually move the work forward.
Building Rocket Mortgage from the ground up
I was one of the first UX and product designers hired to help build the Rocket Mortgage platform from scratch, an ambitious effort that disrupted the mortgage industry and set a new standard for online lending. I partnered closely with product managers and UX researchers on agile delivery teams, working on core features like online chat, document submission, making payments, and scheduling in order to make a complex process feel simple and human.
Beyond day-to-day design work, I contributed to IT planning, user testing, and broader platform strategy, and served as a UX advocate across the organization through presentations and workshops. Seeing our work featured in a Super Bowl commercial (and an Avengers movie) was a fun reminder of the scale and impact of what we built.